
Aurelle Royale Pillow – FAQ
What makes the Aurelle Royale pillow special?
The Aurelle Royale pillow is designed to feel like a five-star hotel pillow at home. It has a plush, tufted construction for extra loft, a silky, soft-touch outer fabric, and a balanced fill that feels cloud-soft while still supporting your head and neck.
What size is the pillow? Will it fit my pillowcases?
The pillow size is 48 × 74 cm, which fits most standard pillowcases. The pillow is available in 3 colors (Mauve Pink, Champagne Beige, and Pure White). Please make sure to choose your preferred color before adding the pillow to your cart.
Is this pillow good for side and back sleepers?
Yes. The high-loft, tufted design is ideal for side and back sleepers, and also works well for most combination sleepers. It lifts your head enough to keep your neck in a more natural position while still letting you gently sink into the pillow.
What materials is the pillow made from?
The outer fabric is a smooth, silk-like material with a soft sheen, and the inside features a plush, down-inspired filling for a cloudlike feel. The tufted construction helps keep the filling evenly distributed so the pillow stays puffy and supportive.
How do I wash and care for the pillow?
For best results, spot clean or hand-wash when needed and let it air dry completely. If you machine wash, use a gentle cycle with cold water, mild detergent, and no bleach. Tumble dry on low or no heat with dryer balls, and fluff the pillow after drying to restore its loft.
Will the pillow feel too hot?
No. The outer fabric is smooth and breathable, and the filling is designed to hold its loft without trapping too much heat. Most customers find it comfortably warm without feeling sweaty or stuffy.
Can I return the pillow if it’s not right for me?
Yes. We offer a 60-day money-back guarantee. If the Aurelle Royale pillow isn’t a good fit for you, you can return it within 60 days of delivery for a refund. Simply use our returns portal to get a prepaid return label and easy instructions.
Where is the pillow shipped from and how long does delivery take?
Orders are processed within 1–2 business days. We ship from our main warehouse (and from partner warehouses when closer to your address) to keep delivery times short. Typical delivery time is around 3–7 business days, depending on your location and the shipping option chosen at checkout.
I don't usually write reviews but this pillow is something special. I've been struggling with neck pain for over a year, and my old pillow just wasn't helping. This one is completely different. The first night I slept on it, I woke up without that usual stiffness. The pillow is soft but still holds its shape really well. It doesn't go flat like cheap pillows do. I love how it feels cool and smooth on my face. The tufted design keeps everything puffy and even. I even took a nap on it during the day - that's how comfortable it is! Worth every penny. Highly recommend if you want hotel quality sleep at home.

I read so many pillow reviews before buying this one, and I'm really happy I chose it. The price is good, the quality is amazing, and it doesn't get hot at night like my old memory foam pillow. I'm a side sleeper and it gives me just the right amount of support without being too firm. The fabric feels silky and nice against my skin. It's easy to fluff up in the morning and it keeps its shape all night. I never have to punch it or fold it to get comfortable. It just works. Also fits perfectly in my standard pillowcases. This is the pillow I've been looking for!
I've had terrible neck pain for months and kept waking up sore every morning. Decided to try this pillow and wow, what a difference. From the very first night, I could feel the improvement. The pillow supports my neck perfectly without being too high or too flat. It's soft but not mushy. I wake up feeling rested now instead of stiff and sore. The quality is really impressive for the price. It doesn't smell weird like some pillows do when you first open them. Just a clean, fresh pillow that does exactly what it should. Best purchase I've made this year.
I ordered the Champagne Beige color first but when it arrived I realized it didn't match my bedroom as well as I thought. I contacted the company and they were super helpful. They let me exchange it for the Pure White one without any hassle. The pillow itself is really comfortable and supportive. I like that it's not too soft or too firm - just right. The fabric is smooth and feels nice. Customer service was excellent and they responded really fast. Happy with both the product and how easy the exchange was.
Got this pillow right before my vacation and I'm so glad I did. It arrived on time and was ready to use. The pillow is really comfortable - not too heavy or bulky. I chose the Mauve Pink color and it looks beautiful. The fabric is smooth and soft. I'm a back sleeper and it gives me perfect support. The best part is it stays fluffy the whole night. I don't have to keep fluffing it up like my old pillow. Great quality for the price. Would definitely buy again and recommend to friends and family who want better sleep.
I was looking for a good pillow after my shoulder surgery and this one has been perfect during recovery. It's supportive but still soft enough that I can rest comfortably. The fabric washes well - I've washed it twice already and it still looks and feels great. Easy to clean and dries pretty fast. The pillow keeps its shape even after washing. I love that it doesn't get flat or lumpy. It's been really helpful for my recovery because I can actually sleep comfortably now. Only wish is that they had an option for people who want extra firm support, but honestly this works great as is.

Bought two pillows - one for me and one for my husband. We both love them! The first set I ordered was too small because I measured wrong, but returning them was super easy and I got the right size the next day. These pillows are so comfortable. My husband snores less now because his head is positioned better. The tufted design really makes a difference - everything stays in place and the pillow doesn't go flat. We've had them for a few weeks now and they still feel like new. Definitely worth the investment.
No results? Claim a complete refund anytime within 60 days
We stand firmly behind the quality of KneeSystems, so much so that we offer a 2 year warranty. If you're not completely satisfied, there's also a 60-day money-back guarantee, no questions asked.